N2 Topic-Based Conversation — Sales, Client Relations & Proposals
An eight-lesson N2 course on sales and client relations: first client visit, hearing needs, presenting proposals, quotations and pricing, follow-up, handling objections, closing sales, and after-sales support.
Who this course is for
This course is designed for self-learners and JLPT candidates preparing for N2, with emphasis on topic-conversation, conversation through structured lessons and guided practice. Study 8 step-by-step lessons with free interactive quizzes on Minna Nihongo. Ideal if you want exam-style review, daily study habits, and measurable progress without a classroom schedule.
Lessons
- First Client Visit — Vocabulary and expressions for a first client visit: greetings, business cards, introductions, and setting the purpose of the meeting.
- Hearing Client Needs — Vocabulary and expressions for hearing and clarifying client needs, including latent needs and priorities.
- Presenting a Proposal — Vocabulary and expressions for presenting a written proposal, explaining features, benefits and results.
- Quotations and Pricing — Vocabulary and expressions for quotations, unit prices, discounts, and payment conditions.
- Follow-up and Relationship Building — Vocabulary and expressions for post-sale follow-up, regular contact, trust and long-term relationships.
- Handling Objections — Vocabulary and expressions for responding to client objections and concerns calmly and logically.
- Closing and Contracting — Vocabulary and expressions for final agreement, signing, order receipt and contract start.
- After-sales Support — Vocabulary and expressions for delivery, usage support, defect handling and long-term customer care.
Sample vocabulary from this course
- 挨拶（あいさつ） (挨拶): greeting
- 提案書（ていあんしょ） (提案書): proposal document
- 聞き取り（ききとり） (聞き取り): hearing, listening to details
- 関係構築（かんけいこうちく） (関係構築): relationship building
- 見積もり（みつもり） (見積もり): quotation, estimate
- 名刺（めいし） (名刺): business card
- 単価（たんか） (単価): unit price
- 提示（ていき） (提示): showing, presenting
- 現状（げんじょう） (現状): current situation
- 定期連絡（ていきれんらく） (定期連絡): regular contact
- 訪問（ほうもん） (訪問): visit
- 概要（がいよう） (概要): overview
- 報告（ほうこく） (報告): report
- 課題（かだい） (課題): issue, challenge
- 数量（すうりょう） (数量): quantity
- 潜在（せんざい） (潜在): latent, hidden
- 予約（よやく） (予約): appointment, reservation
- 相談（そうだん） (相談): consultation
- 内訳（うちわけ） (内訳): breakdown
- 特徴（とくちょう） (特徴): feature
- 紹介（しょうかい） (紹介): introduction
- 利点（りてん） (利点): advantage, benefit
- 本音（ほんね） (本音): true feelings, real intention
- 割引（わりびき） (割引): discount
- 満足（まんぞく） (満足): satisfaction
- 企業（きぎょう） (企業): company, enterprise
- 税込（ぜいこみ） (税込): tax included
- 実績（じっせき） (実績): track record, results
- 感謝（かんしゃ） (感謝): gratitude
- 優先順位（ゆうせんじゅんい） (優先順位): order of priority
- 気配り（きくばり） (気配り): thoughtfulness, attentiveness
- 支払条件（しはらいじょうけん） (支払条件): payment terms
- 詳細（しょうさい） (詳細): details
- 担当者（たんとうしゃ） (担当者): person in charge
- 導入（どうにゅう） (導入): introduction, adoption
- 費用（ひよう） (費用): cost, expense
- 部門（ぶもん） (部門): department
- 質問（しつもん） (質問): question
- 有効期限（ゆうこうきげん） (有効期限): validity period, expiry date
- 誠実（せいじつ） (誠実): sincerity