Hearing Client Needs
Vocabulary and expressions for hearing and clarifying client needs, including latent needs and priorities.
N2 Topic-Based Conversation — Sales, Client Relations & Proposals · All lessons · All courses
Vocabulary
- 聞き取り（ききとり） (聞き取り): hearing, listening to details
- 現状（げんじょう） (現状): current situation
- 課題（かだい） (課題): issue, challenge
- 潜在（せんざい） (潜在): latent, hidden
- 本音（ほんね） (本音): true feelings, real intention
- 優先順位（ゆうせんじゅんい） (優先順位): order of priority
- 詳細（しょうさい） (詳細): details
- 質問（しつもん） (質問): question
- 背景（はいけい） (背景): background
- 改善（かいぜん） (改善): improvement
- 要件（ようけん） (要件): requirements
- 効果（こうか） (効果): effect, result
- 予算（よさん） (予算): budget
- 目標（もくひょう） (目標): goal, target
In-lesson practice
- Hearing Client Needs — Exercises (6 questions)
Related JLPT N2 quizzes
- JLPT N2 – Listening Exercise 35 (4 questions)
- JLPT N2 – Listening Exercise 34 (6 questions)
- JLPT N2 – Listening Exercise 33 (6 questions)
- JLPT N2 – Listening Exercise 32 (5 questions)
- JLPT N2 – Listening Exercise 31 (5 questions)
- JLPT N2 – Listening Exercise 30 (5 questions)
- JLPT N2 – Listening Exercise 29 (4 questions)
- JLPT N2 – Listening Exercise 28 (7 questions)
- JLPT N2 – Listening Exercise 27 (5 questions)
- JLPT N2 – Listening Exercise 26 (5 questions)
- JLPT N2 – Listening Exercise 25 (5 questions)
- JLPT N2 – Listening Exercise 24 (5 questions)
Frequently asked questions
- What does 「聞き取り（ききとり）」 mean in this lesson?
- hearing, listening to details
- What does 「現状（げんじょう）」 mean in this lesson?
- current situation
- What does 「課題（かだい）」 mean in this lesson?
- issue, challenge
- What does 「潜在（せんざい）」 mean in this lesson?
- latent, hidden
- What does 「本音（ほんね）」 mean in this lesson?
- true feelings, real intention
- What does 「優先順位（ゆうせんじゅんい）」 mean in this lesson?
- order of priority
- What does 「詳細（しょうさい）」 mean in this lesson?
- details
- What does 「質問（しつもん）」 mean in this lesson?
- question
- What does 「背景（はいけい）」 mean in this lesson?
- background
- What does 「改善（かいぜん）」 mean in this lesson?
- improvement
- What does 「要件（ようけん）」 mean in this lesson?
- requirements
- What does 「効果（こうか）」 mean in this lesson?
- effect, result
- What does 「予算（よさん）」 mean in this lesson?
- budget
- What does 「目標（もくひょう）」 mean in this lesson?
- goal, target
- お客様の真意を引き出す時に大切なことは何か。
- The vocabulary and passage emphasise true feelings.
- 月に五日かかる業務の負担を言い換える表現はどれか。
- The conversation uses this phrasing.
- 聞き取り後に整理しておくものは何か。
- The passage says questions should be ordered by priority.
- 月に五日かかるということは、何を意味するか。
- The grammar note restates heard information.
- 潜在的な要望を含めて整理する理由は何ですか。
- The reading mentions preventing misunderstandings.
- 聞き取りで質問を進める適切な方法はどれか。
- The passage recommends prioritising questions.