Handling Objections
Vocabulary and expressions for responding to client objections and concerns calmly and logically.
N2 Topic-Based Conversation — Sales, Client Relations & Proposals · All lessons · All courses
Vocabulary
- 反論(はんろん) (反論): objection
- 懸念(けねん) (懸念): concern
- 事例(じれい) (事例): case study, example
- 理解(りかい) (理解): understanding
- 冷静(れいせい) (冷静): calm, composure
- 共感(きょうかん) (共感): empathy
- 原因(げんいん) (原因): cause, reason
- 解決策(かいけつさく) (解決策): solution
- 再提案(さいていあん) (再提案): re-proposal
- 優先度(ゆうせんど) (優先度): priority level
- 検証(けんしょう) (検証): verification
- 柔軟(じゅうなん) (柔軟): flexible
- 妥協点(だきょうてん) (妥協点): point of compromise
- 不安(ふあん) (不安): anxiety, worry
In-lesson practice
- Handling Objections — Exercises (6 questions)
Related JLPT N2 quizzes
- JLPT N2 – Listening Exercise 35 (4 questions)
- JLPT N2 – Listening Exercise 34 (6 questions)
- JLPT N2 – Listening Exercise 33 (6 questions)
- JLPT N2 – Listening Exercise 32 (5 questions)
- JLPT N2 – Listening Exercise 31 (5 questions)
- JLPT N2 – Listening Exercise 30 (5 questions)
- JLPT N2 – Listening Exercise 29 (4 questions)
- JLPT N2 – Listening Exercise 28 (7 questions)
- JLPT N2 – Listening Exercise 27 (5 questions)
- JLPT N2 – Listening Exercise 26 (5 questions)
- JLPT N2 – Listening Exercise 25 (5 questions)
- JLPT N2 – Listening Exercise 24 (5 questions)
Frequently asked questions
- What does 「反論(はんろん)」 mean in this lesson?
- objection
- What does 「懸念(けねん)」 mean in this lesson?
- concern
- What does 「事例(じれい)」 mean in this lesson?
- case study, example
- What does 「理解(りかい)」 mean in this lesson?
- understanding
- What does 「冷静(れいせい)」 mean in this lesson?
- calm, composure
- What does 「共感(きょうかん)」 mean in this lesson?
- empathy
- What does 「原因(げんいん)」 mean in this lesson?
- cause, reason
- What does 「解決策(かいけつさく)」 mean in this lesson?
- solution
- What does 「再提案(さいていあん)」 mean in this lesson?
- re-proposal
- What does 「優先度(ゆうせんど)」 mean in this lesson?
- priority level
- What does 「検証(けんしょう)」 mean in this lesson?
- verification
- What does 「柔軟(じゅうなん)」 mean in this lesson?
- flexible
- What does 「妥協点(だきょうてん)」 mean in this lesson?
- point of compromise
- What does 「不安(ふあん)」 mean in this lesson?
- anxiety, worry
- 譲歩しながら懸念を示す表現はどれか。
- This pattern admits and raises concern.
- 原因の重要性を強調する表現はどれか。
- This pattern stresses cause.
- 反論を広く見る表現はどれか。
- This pattern broadens perspective.
- 反論を受けた時にまず示すべき態度は何か。
- The reading stresses empathy.
- 説明を効果的に進める方法は何か。
- The reading recommends focusing.
- 最終的に目指すべきは何か。
- The passage concludes with compromise.