Making Appointments by Phone

Ask for someone's availability, propose or change a date, and confirm a visit using polite business phone phrases.

N3 Topic-Based Conversation — Business Email & Phone Etiquette · All lessons · All courses

Vocabulary

  • アポイント: appointment
  • 予約(よやく) (予約): reservation, booking
  • 日程(にってい) (日程): schedule, dates
  • 調整(ちょうせい) (調整): adjustment, coordination
  • 空いている(あいている) (空いている): free, vacant (schedule)
  • 変更(へんこう) (変更): change
  • 訪問(ほうもん) (訪問): visit
  • 御社(おんしゃ) (御社): your company (respectful)
  • 弊社(へいしゃ) (弊社): our company (humble)
  • 打ち合わせ(うちあわせ) (打ち合わせ): meeting, discussion
  • 来週(らいしゅう) (来週): next week
  • 可能(かのう) (可能): possible
  • 都合がいい(つごうがいい) (都合がいい): convenient (for someone)
  • 結構です(けっこうです) (結構です): that's fine, that would be good (also used for declining)

Kanji

  • 予 よ: beforehand (予約)
  • 約 やく: promise (予約)
  • 日 にち: day (日程)
  • 程 てい: extent, schedule (日程)
  • 調 ちょう: tune, arrange (調整)
  • 整 せい: arrange (調整)
  • 変 へん: change (変更)
  • 更 こう: change, renew (変更)

Open kanji lookup

In-lesson practice

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Frequently asked questions

What does 「アポイント」 mean in this lesson?
appointment
What does 「予約(よやく)」 mean in this lesson?
reservation, booking
What does 「日程(にってい)」 mean in this lesson?
schedule, dates
What does 「調整(ちょうせい)」 mean in this lesson?
adjustment, coordination
What does 「空いている(あいている)」 mean in this lesson?
free, vacant (schedule)
What does 「変更(へんこう)」 mean in this lesson?
change
What does 「訪問(ほうもん)」 mean in this lesson?
visit
What does 「御社(おんしゃ)」 mean in this lesson?
your company (respectful)
What does 「弊社(へいしゃ)」 mean in this lesson?
our company (humble)
What does 「打ち合わせ(うちあわせ)」 mean in this lesson?
meeting, discussion
What does 「来週(らいしゅう)」 mean in this lesson?
next week
What does 「可能(かのう)」 mean in this lesson?
possible
What does 「都合がいい(つごうがいい)」 mean in this lesson?
convenient (for someone)
What does 「結構です(けっこうです)」 mean in this lesson?
that's fine, that would be good (also used for declining)
What is the meaning of kanji 「予」 (よ)?
beforehand (予約)
What is the meaning of kanji 「約」 (やく)?
promise (予約)
What is the meaning of kanji 「日」 (にち)?
day (日程)
What is the meaning of kanji 「程」 (てい)?
extent, schedule (日程)
What is the meaning of kanji 「調」 (ちょう)?
tune, arrange (調整)
What is the meaning of kanji 「整」 (せい)?
arrange (調整)
What is the meaning of kanji 「変」 (へん)?
change (変更)
What is the meaning of kanji 「更」 (こう)?
change, renew (変更)
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