Taking and Leaving Messages
Take a message accurately over the phone, repeat it back to confirm, and promise a call-back using polite business phrases.
N3 Topic-Based Conversation — Business Email & Phone Etiquette · All lessons · All courses
Vocabulary
- 伝言（でんごん） (伝言): message (left for someone)
- お伝えする（おつたえする） (お伝えする): to convey, to tell (humble)
- 繰り返す（くりかえす） (繰り返す): to repeat
- 電話番号（でんわばんごう） (電話番号): phone number
- 承ります（うけたまわります） (承ります): we will take / accept (humble)
- 都合（つごう） (都合): convenience, availability
- 戻り次第（もどりしだい） (戻り次第): as soon as (someone) returns
- あいにく: unfortunately, at a bad time
- お待たせいたしました（おまたせいたしました） (お待たせいたしました): thank you for waiting (humble)
- 名乗る（なのる） (名乗る): to give one's name
- ご迷惑（ごめいわく） (ご迷惑): trouble, inconvenience
- 折り返し電話（おりかえしでんわ） (折り返し電話): call back
- 日時（にちじ） (日時): date and time
- 内容（ないよう） (内容): content, details
Kanji
In-lesson practice
- Taking and Leaving Messages — Exercises (6 questions)
Related JLPT N3 quizzes
- JLPT N3 – Kanji Exercise 31 (10 questions)
- JLPT N3 – Kanji Exercise 30 (10 questions)
- JLPT N3 – Kanji Exercise 29 (10 questions)
- JLPT N3 – Kanji Exercise 28 (10 questions)
- JLPT N3 – Kanji Exercise 27 (10 questions)
- JLPT N3 – Kanji Exercise 26 (9 questions)
- JLPT N3 – Kanji Exercise 25 (10 questions)
- JLPT N3 – Kanji Exercise 24 (10 questions)
- JLPT N3 – Kanji Exercise 23 (10 questions)
- JLPT N3 – Kanji Exercise 22 (10 questions)
- JLPT N3 – Kanji Exercise 21 (10 questions)
- JLPT N3 – Kanji Exercise 20 (10 questions)
Frequently asked questions
- What does 「伝言（でんごん）」 mean in this lesson?
- message (left for someone)
- What does 「お伝えする（おつたえする）」 mean in this lesson?
- to convey, to tell (humble)
- What does 「繰り返す（くりかえす）」 mean in this lesson?
- to repeat
- What does 「電話番号（でんわばんごう）」 mean in this lesson?
- phone number
- What does 「承ります（うけたまわります）」 mean in this lesson?
- we will take / accept (humble)
- What does 「都合（つごう）」 mean in this lesson?
- convenience, availability
- What does 「戻り次第（もどりしだい）」 mean in this lesson?
- as soon as (someone) returns
- What does 「あいにく」 mean in this lesson?
- unfortunately, at a bad time
- What does 「お待たせいたしました（おまたせいたしました）」 mean in this lesson?
- thank you for waiting (humble)
- What does 「名乗る（なのる）」 mean in this lesson?
- to give one's name
- What does 「ご迷惑（ごめいわく）」 mean in this lesson?
- trouble, inconvenience
- What does 「折り返し電話（おりかえしでんわ）」 mean in this lesson?
- call back
- What does 「日時（にちじ）」 mean in this lesson?
- date and time
- What does 「内容（ないよう）」 mean in this lesson?
- content, details
- What is the meaning of kanji 「伝」 (つた)?
- convey (伝える)
- What is the meaning of kanji 「言」 (ごん)?
- word, say (伝言)
- What is the meaning of kanji 「番」 (ばん)?
- number (電話番号)
- What is the meaning of kanji 「号」 (ごう)?
- number (電話番号)
- What is the meaning of kanji 「承」 (うけたまわ)?
- receive, accept (承ります)
- What is the meaning of kanji 「都」 (つ)?
- capital, all (都合)
- What is the meaning of kanji 「合」 (ごう)?
- fit, match (都合)
- What is the meaning of kanji 「内」 (ない)?
- inside (内容)
- 佐藤は戻り（ ）、ご連絡いたします。
- 「〜次第」= ngay sau khi (quay lại) thì làm việc gì.
- 明日の会議は3時から（ ）お伝えください。
- Nội dung lời nhắn đứng trước と:「〜とお伝えください」.