Requests and Apologies by Email

Make polite requests by email, soften them with set phrases, and apologise properly for mistakes such as sending the wrong file.

N3 Topic-Based Conversation — Business Email & Phone Etiquette · All lessons · All courses

Vocabulary

  • 依頼(いらい) (依頼): request
  • お詫び(おわび) (お詫び): apology
  • 謝る(あやまる) (謝る): to apologise
  • 誤り(あやまり) (誤り): mistake, error
  • 訂正(ていせい) (訂正): correction
  • 再送(さいそう) (再送): resending
  • 恐縮ですが(きょうしゅくですが) (恐縮ですが): I'm sorry to trouble you, but
  • 申し訳ございません(もうしわけございません) (申し訳ございません): I am very sorry
  • 期限(きげん) (期限): deadline, time limit
  • 対応(たいおう) (対応): handling, response
  • 至急(しきゅう) (至急): urgent, as soon as possible
  • 折り返し(おりかえし) (折り返し): reply, calling back
  • 検討(けんとう) (検討): consideration, review
  • 助かる(たすかる) (助かる): to be helped, to be saved (from trouble)

Kanji

  • 依 い: rely on (依頼)
  • 頼 らい: request, rely (依頼)
  • 詫 わ: apologise (お詫び)
  • 謝 しゃ: apologise, thank (謝る)
  • 誤 ご: mistake (誤り)
  • 訂 てい: correct (訂正)
  • 急 きゅう: urgent, hurry (至急)
  • 検 けん: examine (検討)

Open kanji lookup

In-lesson practice

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Frequently asked questions

What does 「依頼(いらい)」 mean in this lesson?
request
What does 「お詫び(おわび)」 mean in this lesson?
apology
What does 「謝る(あやまる)」 mean in this lesson?
to apologise
What does 「誤り(あやまり)」 mean in this lesson?
mistake, error
What does 「訂正(ていせい)」 mean in this lesson?
correction
What does 「再送(さいそう)」 mean in this lesson?
resending
What does 「恐縮ですが(きょうしゅくですが)」 mean in this lesson?
I'm sorry to trouble you, but
What does 「申し訳ございません(もうしわけございません)」 mean in this lesson?
I am very sorry
What does 「期限(きげん)」 mean in this lesson?
deadline, time limit
What does 「対応(たいおう)」 mean in this lesson?
handling, response
What does 「至急(しきゅう)」 mean in this lesson?
urgent, as soon as possible
What does 「折り返し(おりかえし)」 mean in this lesson?
reply, calling back
What does 「検討(けんとう)」 mean in this lesson?
consideration, review
What does 「助かる(たすかる)」 mean in this lesson?
to be helped, to be saved (from trouble)
What is the meaning of kanji 「依」 (い)?
rely on (依頼)
What is the meaning of kanji 「頼」 (らい)?
request, rely (依頼)
What is the meaning of kanji 「詫」 (わ)?
apologise (お詫び)
What is the meaning of kanji 「謝」 (しゃ)?
apologise, thank (謝る)
What is the meaning of kanji 「誤」 (ご)?
mistake (誤り)
What is the meaning of kanji 「訂」 (てい)?
correct (訂正)
What is the meaning of kanji 「急」 (きゅう)?
urgent, hurry (至急)
What is the meaning of kanji 「検」 (けん)?
examine (検討)
お忙しいところ恐縮ですが、資料を( )でしょうか。
Nhờ lịch sự dùng「〜ていただけますでしょうか」.
間違ったファイルを送っ( )しました。
「〜てしまいました」diễn tả việc lỡ làm, dùng khi xin lỗi.