Business Email Basics

Learn the standard structure of a Japanese business email: subject line, addressee, greeting, body, closing, and signature. Practise the fixed phrases used in each part.

N2 Topic-Based Conversation — Business Email & Report Writing · All lessons · All courses

Vocabulary

  • 件名(けんめい) (件名): subject line (of an email)
  • 宛名(あてな) (宛名): addressee, name of the recipient
  • 本文(ほんぶん) (本文): body (of an email or document)
  • 添付(てんぷ) (添付): attachment, attaching
  • 署名(しょめい) (署名): signature block
  • 挨拶(あいさつ) (挨拶): greeting
  • 結び(むすび) (結び): closing (part of a message)
  • 取り急ぎ(とりいそぎ) (取り急ぎ): in haste, without delay (used for a quick message)
  • 恐れ入りますが(おそれいりますが) (恐れ入りますが): I am sorry to trouble you, but
  • 貴社(きしゃ) (貴社): your company (written form)
  • 弊社(へいしゃ) (弊社): our company (humble form)
  • 用件(ようけん) (用件): matter, business to discuss

In-lesson practice

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Frequently asked questions

What does 「件名(けんめい)」 mean in this lesson?
subject line (of an email)
What does 「宛名(あてな)」 mean in this lesson?
addressee, name of the recipient
What does 「本文(ほんぶん)」 mean in this lesson?
body (of an email or document)
What does 「添付(てんぷ)」 mean in this lesson?
attachment, attaching
What does 「署名(しょめい)」 mean in this lesson?
signature block
What does 「挨拶(あいさつ)」 mean in this lesson?
greeting
What does 「結び(むすび)」 mean in this lesson?
closing (part of a message)
What does 「取り急ぎ(とりいそぎ)」 mean in this lesson?
in haste, without delay (used for a quick message)
What does 「恐れ入りますが(おそれいりますが)」 mean in this lesson?
I am sorry to trouble you, but
What does 「貴社(きしゃ)」 mean in this lesson?
your company (written form)
What does 「弊社(へいしゃ)」 mean in this lesson?
our company (humble form)
What does 「用件(ようけん)」 mean in this lesson?
matter, business to discuss
お忙しい( )、ご返信いただきありがとうございます。
「〜折に」is the formal expression for 'when/on the occasion of' used in business writing.
資料をご確認( )存じます。
「ご確認いただきたく存じます」is the fixed humble request pattern.
弊社では、毎月一回、社内研修を実施( )。
「〜させていただいております」is the humble continuous form used in company announcements.
「添付」の読み方として正しいものはどれか。
添付 = てんぷ.
取引先へのメールの件名として最も適切なものはどれか。
A good subject line states the topic and the request, as taught in the listening section.
メールの結びとして適切な表現はどれか。
This is the polite closing request pattern introduced in the grammar section.